Company

Compliance & responsible email

Our compliance approach combines customer obligations, sender authentication, recipient expectations, suppression, privacy, and enforcement.

Customers must only contact recipients who reasonably expect the message and must maintain an appropriate legal basis for communication.

Verified domains and email authentication reduce spoofing and strengthen accountability.

Hard-bounce and complaint recipients are treated as high-priority suppression signals.

Optional and promotional email must respect applicable opt-out and recipient-preference requirements.

Customer recipient data is processed only as needed to provide, secure, troubleshoot, and support the service and meet legal obligations.

Sendout can restrict or suspend accounts before abuse harms recipients or infrastructure reputation.